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15% off your first jar

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Contact

Real help, from a real person

Questions about your order, your skin, a return, or whether the scrub is right for you? Write to us and a real person will read it and reply. No bots, no scripts.

Email

hello@tephra.health

We aim to reply within one working day, Monday to Friday.

When we are around

Monday to Friday, 9am to 6pm UK time. We are closed at weekends and on UK public holidays. You can email any time and we will pick it up on the next working day.

Before you write

Two things solve most questions faster. Our FAQ covers how to use the scrub and who it suits, and our refund policy covers returns. If it is about an order, add your order number to the email and we will sort it quickly.